Privacy Policy
We are committed to protecting your personal information and your right to privacy.
1. Introduction
Welcome to Zonzy. We are committed to protecting your personal information and your right to privacy. This policy explains how we handle your data when you use our platform for online voting, crowdfunding, and ticket purchases. If you have any questions, please contact us at info@zonzy.org.
2. Information We Collect
We collect information you provide directly to us when you create an account, cast a vote, or launch a campaign.
- Identity & Contact Data: Your full name, email address, and phone number.
- Payment Data: Data necessary to process your transactions (e.g., Mobile Money numbers or card details). All financial transactions are processed through secure, third-party payment gateways.
- Activity Data: Details of the votes you cast, tickets purchased, or campaigns you support.
3. How We Use Your Information
We process your data to provide a secure and transparent experience. This includes:
- Transaction Fulfillment: Managing your ticket orders and processing crowdfunding contributions.
- Voting Integrity: Verifying identity to ensure fair and unique voting results.
- Communication: Sending digital tickets, voting confirmations, and administrative updates.
- Support: Responding to your inquiries and troubleshooting technical issues.
4. Sharing Your Information
We only share information in the following circumstances:
- With Organizers: If you purchase a ticket or contribute to a campaign, the event organizer may receive your name and contact info to facilitate the event.
- Legal Compliance: When required by Ghanaian law or to protect our platform against fraud.
- Service Providers: With trusted partners who handle our payment processing and SMS/email delivery.
5. Security & Retention
We implement industry-standard technical and physical security measures to protect your data. We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, accounting, and reporting requirements under the Data Protection Act of Ghana.
6. Your Rights
You have the right to access, correct, or request the deletion of your personal data. You may also withdraw consent for marketing communications at any time through your account settings.
7. Contact Us
For any questions regarding this policy or your data, please reach out to us at:
Email: info@zonzy.org
Contact: +233 (0) 50 228 3369